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FAQ
Do your necklaces tarnish?
Do your necklaces tarnish?
Our necklaces are made with high-quality materials and designed for long-lasting wear. Proper care—like avoiding water and perfumes—will help keep your jewelry shiny and looking new
How long does shipping take?
How long does shipping take?
United States
• Processing Time: 1–3 business days
• Shipping Time: 7–15 business days
International Orders
• Processing Time: 1–3 business days
• Shipping Time: 10–20 business days
Please note that shipping times may vary depending on demand, customs processing, and local postal services. Tracking information will be provided once your order has been shipped.
If you have any questions about your order, please contact our support team and we will be happy to help.
What happens if my order is delayed after it ships?
What happens if my order is delayed after it ships?
Once an order has been processed and shipped, it is in the hands of the shipping carrier. While we work hard to ensure your order is sent out quickly, delivery times may sometimes be affected by factors outside of our control such as carrier delays, weather conditions, customs processing, or high shipping demand. If you experience an unusual delay, please contact our support team and we will do our best to assist you with tracking your package.
What is your return/exchange policy?
What is your return/exchange policy?
We accept returns and exchanges within 30 days of delivery for items that are unused, unworn, and in original packaging. Just contact us and we’ll guide you through the process.